- (801) 226-1100
- S. 248 State St
- Orem UT 84058
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Advance Insurance248 South State Street, Orem, UT 84058, United StatesShowing 5 reviews out of 17 total
Jacob Jojohnson05/30/151 Stars - Worst service in the world!! I had the worst experiences with Advance Insurance. The staff are undertrained and miserable, the owner stomps around and says rude things in front of clients and the policy was written incorrectly for the state of Utah. I was in an accident and sued and did not receive any help or even accountability from anyone at advance and I even spoke to the owner. Use caution if you choose to go with the cheapest (if they can get it for you) you get what you pay for.Candice Hotness05/30/151 Stars - EVERY SINGLE POSITIVE REVIEW IS A PAST OR PRESENT EMPLOYEE. KATIE MENDOZA IS A RECEPTIONIST, DENISE DGEFLE IS THE "OFFICE MANAGER" WHOM BARKS ORDERS AND TREATS PEOPLE HORRIBLY ETC ETC... NOT ONE GENUINE GOOD REVIEW ON HERE. THIS OFFICE IS RIDICULOUS, THE OWNER IS SO DISRESPECTFUL TO HIS STAFF IN FRONT OF ANYONE WHO WALKS THROUGH THE DOOR. THEY UNDER PAY AND CHEAT THE AGENTS EVERY CHANCE THEY GET YET HIS SONS GET 6 FIGURES PER YEAR THAT COME OUT OF HIS MILLIONS. THE WAY HE SPEAKS TO WOMEN IS A VERY SHOVANISTIC MANNER AND HE IS DISHONEST IN HIS BUSINESS DEALINGS. I DID NOT KNOW BUSINESS OWNERS LIKE THIS EXISTED, HOWEVER HE DOES AND HE IS 20 TIMES WORSE THEN I IMAGINED A HUMAN COULD BE TO ANOTHER HUMAN. THEY WRITE CHEAP INSURANCE POLICES BY GIVING YOU WHAT YOU PAY FOR. UNDER INSURED CLIENTS WHOM WILL GET SUID AS SOON AS THEY HAVE AN INCIDENT. DO NOT EVER WORK FOR THIS MAN AND IF YOU WRITE YOUR POLICY WITH HIM AND IF YOU DO EXPECT TO HAVE NO HELP FROM THEIR OFFICE WHATSO EVER THEY WILL JUST TRANSFER YOU TO THE INSURANCE CARRIER AND TAKE NO TIME TO HELP YOU UNDERSTAND YOUR INSURANCE. MOST DISRESPECTFUL AND NEGATIVE ENVIRONMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!Aaron Ellis04/19/151 Stars - Terrible Service, You have agents who look like they can just barely legally drive themselves and every time I have had to deal with them I end up leaving mad because of the incompetence. Seems like nobody here cares about what they are doing. messed up on my insurance 2 months in a row and got lame excuses every time I tried to talk to somebody about it. IF I WAS YOU I WOULD STAY FAR AWAY FROM ADVANCE.Katie Mendoza04/03/155 Stars - They saved me a lot of money!!!! It's amazing what they do for me, I would recommend it 100%. If you want to save money go to ADVANCE INSURANCE!!Brooke Kalama12/01/141 Stars - Worst experience ever. I found the office staff to not be trained properly and not very helpful. I stopped by to inquire about a new car quote, not a car I had purchased, just a car I was interested in purchasing "someday". I received notification a couple weeks later that a car similar to that was added to my policy. I never gave them a VIN number and the model wasn't even the model I was requesting a quote on. I plan ahead and wanted to have an idea of HOW MUCH IT COULD COST ME. Then when I called to remove it and switch to a different place altogether, my policy wasn't cancelled on the date that I expressly requested in writing with proof that I had switched to another company. VERY BAD SERVICE and VERY UNPROFESSIONAL.