Local Auto Insurance Agents & Providers in Orem, Utah
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Auto Insurance Agents in Orem, UT
Auto Insurance in Orem By CityGrid
Insurance, Transportation Services
Insurance Automobile, Insurance Homeowners, Car Services
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160 E University Pkwy, Ste F, Orem, UT 84058, United States
Showing 5 reviews out of 6 total
I have had nothing but problems with this branch of AAA. I used to be on my parents insurance and my dad had separated the plans. When my agent, Amber Cracraft, separated the plans and moved me to my own policy she moved and deleted the wrong car off my parents plan. Because Amber didn't follow policy of actually going out to the vehicle and double checking the vin at the time the change had been made, my car wasn't insured as far as the state of Utah could tell. I was pulled over one night for having revoked registration and my car was impounded. I spoke to Wendy Wotring, the Orem, Utah branch manager and we had agreed that she would pay for half of my impound costs since it was an agent error. I was told I would receive that by check. It had been 2 months so I called and she said that they had refunded it to a credit card that didn't even belong to me. She told me that there was nothing I could do and I would have to track down the credit card owner to get my money. It is because of this branch that when my contract ends I am switching insurances. Wendy never apologized or even took accountability for the CC mix up. She said they did business through India and it was someone there that messed up. She told me I should be grateful that they even offered to pay for half of my impound fees. I had had problems with AAA before all this happened. Little things like updating personal info was always a hassle and it would take a few tries for AAA to do what I was asking of them but this has for sure set me over the edge and I would not recommend this company to anyone for insurance. I think Wendy is a terrible leader and really isn't about the customer experience. It's funny when you call a branch or customer service, a recording says AAA, where members come first. I have never felt like I have come first.
I've had great experiences with the employees at this AAA branch; I have talked and worked specifically with Amber and Shelly. They are helpful, answer all of my insurance questions, quick to respond (phone calls and emails), and they will get you all the discounts they can.
Amber Was Awesome! I called in for a quote on a new vehicle I just purchased. Amber explained all of my options, let me know all of the available discounts and let me choose. Not sales pitch, just straightforward customer service. I'm ecstatic with how simple this whole process has been.
I've always had a great experience with AAA. I have auto and home plus Triple A auto plan.
English, Spanish, Portuguese, Russian
Cash, Check, Visa, Master Card, Discover, Debit
Insurance, Insurance Automobile
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248 S State St, Orem, UT 84058, United States
Showing 5 reviews out of 16 total
Advance Insurance is great to work with. Amazing customer service and super suport for my problem. Thanks for working with me to resolve my insurance issue. Tyler was extreamly helpful.
Terrible Service, You have agents who look like they can just barely legally drive themselves and every time I have had to deal with them I end up leaving mad because of the incompetence. Seems like nobody here cares about what they are doing. messed up on my insurance 2 months in a row and got lame excuses every time I tried to talk to somebody about it. IF I WAS YOU I WOULD STAY FAR AWAY FROM ADVANCE.
Worst experience ever. I found the office staff to not be trained properly and not very helpful. I stopped by to inquire about a new car quote, not a car I had purchased, just a car I was interested in purchasing "someday". I received notification a couple weeks later that a car similar to that was added to my policy. I never gave them a VIN number and the model wasn't even the model I was requesting a quote on. I plan ahead and wanted to have an idea of HOW MUCH IT COULD COST ME. Then when I called to remove it and switch to a different place altogether, my policy wasn't cancelled on the date that I expressly requested in writing with proof that I had switched to another company. VERY BAD SERVICE and VERY UNPROFESSIONAL.
They saved me a lot of money!!!! It's amazing what they do for me, I would recommend it 100%. If you want to save money go to ADVANCE INSURANCE!!
this guys don't know what they are doing. they change your due date every mouth the last straw was adding someone else car to my policy without me having a clue about it
HILL INSURANCE AND INVESTMENTS
Cash, Check, Visa, Master Card, Debit
Allied (Nationwide) - Auto-Owners - Boat/Watercraft - Condo - Landlord Protection
Insurance, Insurance Automobile, Insurance Homeowners
Neal Dastrup Insurance
Insurance, Insurance Automobile, Life Insurance
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Neal Dastrup Insurance
825 E 800 N, Orem, UT 84097, United States
Showing 5 reviews out of 10 total
Sherry from Neal Dastrup was SO great to work with. She was friendly and reminded me through text when I was traveling to get back in touch with them!! She was truly wonderful to work with. And got me a quote AND insurance really fast. It was great!! They are great.
Jason LeCheminant, one of the agents with Neal Dastrup Insurance, is the most honest, reliable, and genuine guy you will meet in the business. From day one he found ways to save us money! Jason is not only our agent for personal home & auto insurance but also for our business insurance as well. My in-laws were so impressed by our rates and the awesome service that we received they switch all of their policies over with Jason as well. They had been with State Farm for well over 30 years! If you are looking for a new agent or just a quote to check your savings do not hesitate to call Jason. You will not be disappointed!
We had been using a family member for insurance for years assuming we were getting the best rates but when Jason LeCheminant gave me a quote it was a lot lower. We are saving a lot of money now, and I have called Jason several times with different insurance related questions . . . he always answers the phone and helps me with my questions.
If you need a trustworthy, loyal, hardworking, and dependable insurance agent, which I know we all do, Jason LeCheminant is the best agent to go with. My family and I have worked with him for years, and would not even think about going anywhere else. He works as hard as possible to get you the best policy and it is worth every penny. It is super affordable and extremely competitive. And the best thing about working with him is I know he is there for me, 24-7, whenever I need help with anything. I never worry about anything and know he will quickly respond to a call or text. Whether it's car, home, life insurance, etc. we get it all through Jason!
I've worked with Jason LeCheminant for a few years and I've always enjoyed the experience. He's available when I need him and is always looking out for my best interest. He comes highly recommend. He and the Dastrup team are all great to work with.
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Last updated 04-Nov-2015
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- Saratoga Springs
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