Smog Test, Emissions Checks & Inspections in Midlothian, Virginia
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Emissions and Smog Testing Stations in Midlothian, VA
Buddy South Auto Parts & Service Inc
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Automobile - Parts & Accessories, Automobile - Repairs & Services, Hardware Tools & Services
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Buddy South Auto Parts & Service
10131 Hull Street Rd, Midlothian, VA 23112, USA
Showing 5 reviews out of total
I have always been pleased with the work done by Buddy South. When I take my cars to them, I make it CLEAR what I want done: perform what I call "preventative maintenance" work or investigate an issue/concern. Regarding issues/concerns, I tell them to do no work until I okay that work and they have honored that. They let me their findings and I then decide to either have the issue/concern resolved or I take the car from them, issue/concern not addressed. That said, when you take your vehicle to Buddy South, put it in writing what you want them to do, what the cost will be, and if dealing with an unknown issue, make it crystal clear that no work is to be done until you okay it. As far as the services performed, the quality of work has been very good ... I have never had an issue with them on that. Bottom line, I recommend Buddy South as a shop to take your vehicle to.
Sharron Crutchfield Ross
Great family owned shop! They go the extra mile to make sure you understand not only what's wrong with your car, but exactly what it will cost to fix it. I drive over an hour just to have them work on my vehicle!! And that lady in the front, Kim---she is a gem 💎
Rip-off artists. If I could give them no stars I would. Took my car there recently to have suspicious noises checked. Was told upon initial check-in that there would be no fee for just listening to it and it would take a few minutes. Almost 2 hours later they come to me telling me that they figured out what the noises were and the fee would be 47.56. When I asked what the fee was for I was told that my transmission was half a quart low and they put it in for me so they had to charge me a service fee for that. No one ever asked if I wanted them to put it in and when leaving the garage the noises that they were supposed to check was worse than ever. Will have to take the car somewhere else now.
On 2/6/14, before buying my 1998 Ford Ranger, I asked to have a Buddy South mechanic check it out. He said it was OK. The charge was about $60.
On 5/12/14, I had Buddy South Automotive do the required annual inspection. It failed for upper and lower ball joints and a defective control arm. Repair cost was $775, including the $16 fee for inspection.
I put at most 1000 miles of mostly highway driving on the truck. How come these defects were not detected in February? I complained. No concession was made, only a feeble apology.
I related this to a retired Ford mechanic. He said that in his 30-year experience he has seen few failures of this type while the counter person asserted that it was quite common. The retired mechanic said that the analysis depends on how the testing was done. He doubted that it was done correctly and that I was probably ripped off. A $775 repair is not "OK"!
I'm very sorry to report this. Until now, I had the utmost respect for Buddy South Automotive. Now my confidence is shaken.
Went in to get my hinge pins and bushings installed on my '93 mustang. They quoted me only 2 hours of labor on the phone and I agreed to let them work on it. 4 hours later, I called them back and asked how it was going. They said they were still working on it. I asked them how much I owed so far and they told me that the price would only charge me for the 2 hours instead of 4 hours of labor. I also got my door locks fixed here a while back. Very honest, friendly and understanding people here. I LOVE Buddy South!
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Last updated 01-Mar-2017
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