Car and Truck Dealers in Fairfax, VA
Car and Truck Dealers in Fairfax By CityGrid
Acura Independent Service
Auto Buying Service
- (703) 849-0080
- 2971 Prosperity Ave
- Fairfax VA 22031
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Auto Buying Service
2971 Prosperity Avenue, Fairfax, VA 22031, United States
Showing 5 reviews out of 60 total
5 Stars - Sold a car to ABS through USAA. The process was very smooth and working with Moses was great. They made an offer through USAA and kept that offer after looking over the car. No BS and no pushiness. I was very happy with the price and the level of service. I'll be using them again in the future.
5 Stars - Wow! this is to anyone looking for an awesome car buying experince. The team at Auto Buying Service is all class. They take you through the process like no other
dealership I have worked with. Tom Shia ,Billy Carver And Moses treated me like family.
I urge anyone looking to purchase a vehicle to go check this team out. From the owners to employees they all go above and beyound and do whatever it takes to make sure you have a great experince.
5 Stars - After visiting 5-6 dealers in VA area, I decided to try Auto Buying Service and just get quotation from them. And the relationship just started from the day one itself. I did visit three times and lot many phone calls before making a decision to close a deal with them. The best thing what I liked about them is that they stuck to their price from day one and just gave me one price. They were okay to leave the customer but did not change the final price which they quoted initially. And then the quality of the product they offered was just amazing. My wife drove the car and she said that this is just awesome. Having compared 5 other similar models she was able to make up her mind in no time.
These things really matter the quality of the product which ABS sells and then they stand by their word (price, warranty). I really had a great time in doing business with them and in the future would definitely recommend them to my friends and family. Great Job Tom Shia, you were amazing in providing customer service !!
5 Stars - The most fair and honest dealings I've ever had buying a car - and I used to own a dealership where I stressed those same values. Well worth the four hours' drive to get there. I had researched cars online beforehand so I knew this was a very good deal but was even more surprised at the exceptionally good condition. Mike let me take the 10-year old car to my mechanic for a checkup and when I returned (happy) to buy, we were done and I drove away in less than 2 hours - including time for Mike to follow me to return my rental. All in all, exceptional service, courtesy, and professionalism. And thoroughly nice people to work with. I will definitely call them first next time I buy - or sell - a car.
5 Stars - After searching more than a dozen used car dealers on line and visiting six to eight, I finally visited Auto Buying Service. It was like I had stepped into the Mayberry of used car dealers. My wife and I actually showed up on a Sunday, not knowing the place wasn't open on Sundays. However, Moses was there doing some work and opened the doors and ended up showing us three cars as patiently as if he had all day. It was very easy for me to detect the pleasant working conditions of this family-owned business where each employee was as gracious and courteous as the next and clearly enjoyed working there. No pressure. No sliminess. No gimmicks. It was a pleasure to do business with them and to know that such a nice small business exists in a field where you don't expect to find a "down home" feeling! Had my picture taken with Moses at the completion of the sale and felt darned good about the whole experience.
BMW Fairfax Service Center
BMW of Fairfax
- (703) 560-2300
- 8427 Lee Hwy
- Fairfax VA 22031
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BMW of Fairfax
8427 Lee Highway, Fairfax, VA 22031, United States
Showing 5 reviews out of 215 total
5 Stars - For the past two years I have been a customer of BMW of Fairfax. During that time I have had the opportunity to be assisted by several Service Advisors; however it was not until I received service from Miss Frankie Johnson that I felt like they wanted my business and I was not just a number. She is always professional and courteous. She ensures she understands what my concerns are every time I am there and she takes the time to discuss with me what needs to be done to my vehicle and when. After spending time in Germany for over 20+ years and having the opportunity to be serviced by BMW across Europe, I am pleasantly pleased with the service I am receiving from Miss Johnson. In Europe the BMW service centers cater to the needs of the customer because they want them to come back each time and we do. It is my perception that BMW of Fairfax has that same goal in mind and with an employee like Miss Johnson, I will be back. Thank you Miss Frankie Johnson for always being there for me and my vehicle!
5 Stars - I have the privilege of working with Miss Frankie Johnson at BMW of Fairfax Service. She is the best service advisor I have ever encountered, and she sets the example for customer service. She is focused, has excellent attention to detail, and a sense of urgency to get her customers taken care of. I am particular about my vehicle, and she understands and treats the vehicle with respect as if it were her own. I recommend her without hesitation or reservation, as she always does the right thing for customers. I think it will be hard to buy my next car from anywhere else, because I want to be sure to have the level of service that Frankie Johnson delivers every time. Five Stars.
5 Stars - My Adviser is Frankie Johnson so my experience is ALWAYS good. Ms. Johnson is quick to return my calls regarding issues I think I'm having with my car, I say that because on many occasions she has explained to me what is actually happening versus what I imagine. She is extremely knowledgeable. I have had my cars purchased and/or serviced at BMW of Fairfax for 15 years. There is nothing like getting the car back from service and it is driving like a brand new vehicle. Thank you Frankie and BMW of Fairfax.
5 Stars - I have used Frankie Johnson as my service manager at BMW for years. She is tireless at caring for my wife's car. On several occasions, she was able to have a reluctant insurer honor the repairs needed for my wife's car at no cost to me. Over the years her tenacity, creativeness and attention to detail have actually save me thousands of dollars. Frankie is a model professional and should be emulated by her peers. She is a significant asset to BMW!
5 Stars - Once again Frankie Johnson has squared me away with my latest service. She has been my SM since January 2007 with my new 5 series and currently with my 750. Frankie's attention to detail is exceptional and she is an expert at explaining the nature of the service so I can truly understand. I knew BMW takes care of owners as I learned with my 3 series at a Maryland dealer but the Fairfax service department (and the pre-owned sales guys) bring dealer professionalism to new heights. Keep up the good work!
BMW of Fairfax Service Center
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Last updated 06-Apr-2015
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