Car and Truck Dealers in Fairfax, VA
Car and Truck Dealers in Fairfax By CityGrid
Acura Independent Service
Auto Buying Service
- (703) 849-0080
- 2971 Prosperity Ave
- Fairfax VA 22031
- Ratings: 4.6
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Auto Buying Service
2971 Prosperity Avenue, Fairfax, VA 22031, United States
Showing 5 reviews out of 59 total
5 Stars - Wow! this is to anyone looking for an awesome car buying experince. The team at Auto Buying Service is all class. They take you through the process like no other
dealership I have worked with. Tom Shia ,Billy Carver And Moses treated me like family.
I urge anyone looking to purchase a vehicle to go check this team out. From the owners to employees they all go above and beyound and do whatever it takes to make sure you have a great experince.
5 Stars - After visiting 5-6 dealers in VA area, I decided to try Auto Buying Service and just get quotation from them. And the relationship just started from the day one itself. I did visit three times and lot many phone calls before making a decision to close a deal with them. The best thing what I liked about them is that they stuck to their price from day one and just gave me one price. They were okay to leave the customer but did not change the final price which they quoted initially. And then the quality of the product they offered was just amazing. My wife drove the car and she said that this is just awesome. Having compared 5 other similar models she was able to make up her mind in no time.
These things really matter the quality of the product which ABS sells and then they stand by their word (price, warranty). I really had a great time in doing business with them and in the future would definitely recommend them to my friends and family. Great Job Tom Shia, you were amazing in providing customer service !!
5 Stars - The most fair and honest dealings I've ever had buying a car - and I used to own a dealership where I stressed those same values. Well worth the four hours' drive to get there. I had researched cars online beforehand so I knew this was a very good deal but was even more surprised at the exceptionally good condition. Mike let me take the 10-year old car to my mechanic for a checkup and when I returned (happy) to buy, we were done and I drove away in less than 2 hours - including time for Mike to follow me to return my rental. All in all, exceptional service, courtesy, and professionalism. And thoroughly nice people to work with. I will definitely call them first next time I buy - or sell - a car.
5 Stars - After searching more than a dozen used car dealers on line and visiting six to eight, I finally visited Auto Buying Service. It was like I had stepped into the Mayberry of used car dealers. My wife and I actually showed up on a Sunday, not knowing the place wasn't open on Sundays. However, Moses was there doing some work and opened the doors and ended up showing us three cars as patiently as if he had all day. It was very easy for me to detect the pleasant working conditions of this family-owned business where each employee was as gracious and courteous as the next and clearly enjoyed working there. No pressure. No sliminess. No gimmicks. It was a pleasure to do business with them and to know that such a nice small business exists in a field where you don't expect to find a "down home" feeling! Had my picture taken with Moses at the completion of the sale and felt darned good about the whole experience.
5 Stars - I was hesitant after reading a few reviews and had convinced my husband not to deal with this company. He suggested that I call them and ask them about the negative reviews, so I did. I spoke with Moses who was very professional and knowledgeable. He thoroughly explained (with examples) why an "over the phone quote" or email quote may differ when the actual vehicle is brought in to be appraised. Someone may not know (if they are not the first owner) if their vehicle was involved in an accident, paint scratches or chips may not be as noticeable to an owner vs. an appraiser, interior may have an order or have damaged that the existing owner has become "numb" to and the list goes on and on. They also go over the vehicle with the owner (along with the original ad or email description of the vehicle from the seller) and show you what deductions from their quote would have to be made. Now I'm not saying that the other reviewers didn't have legitimate concerns or issues with how their transaction took place, I'm just saying after speaking with Moses and how I described my vehicle in my ad to receive a quote from ABS, I felt they were fair, honest and I was VERY satisfied with my transaction. I would definitely use their services again!
BMW Fairfax Service Center
BMW of Fairfax
- (703) 560-2300
- 8427 Lee Hwy
- Fairfax VA 22031
- Ratings: 3.1
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BMW of Fairfax
8427 Lee Highway, Fairfax, VA 22031, United States
Showing 5 reviews out of 154 total
5 Stars - The BMW i3 is a unique automobile for sure and I was quite concerned with drivability, range, ability to recharge and whether or not my family would like and use it. I had previously driven this car with another dealer for about 10 minutes, just enough to create more questions and concern than answers. Then Mike Walker (General Manager) and Dennis Wang (e Sales Manager) suggested that I take the i3 for a day or two, drive it and get familiar with it. That is what I did! Before, with a conventional car, a 10-20 drive was enough time for you to decide yes or no on the car. With the i3, a day or two drive is just right. I resolved my concerns and questions about the i3 and my family really liked it. My appreciation for the courtesy that Mike and Dennis showed me and thanks for the test drive. I am convinced the BMW i3 with the range extender is a perfect car for local driving!
5 Stars - We recently purchased a 4 series convertible with the help of Mr. James Duerbeck at BMW of Fairfax. Mr. Duerbeck knows more about BMWs, and cars in general, than anyone I have met before. He maintained a service first mentality throughout the whole relationship. He was always quick to provide answers to our questions, as well as providing multiple options to decisions we needed to make. He was always calm in working through any problems we presented, and I have to admit we provided a number of tough problems to resolve. Mr. Duerbeck was recommended to us by Frankie Johnson, another key leader in Service at BMW of Fairfax. I would definitely pass on the recommendation. I hope he is in place for our future purchases!
5 Stars - I purchased a 2015 M3 from James Duerbeck at BMW of Fairfax. He and had spoken about moving me from my current M5 to a new M5 numerous times over the past couple of years, but I was never quite ready to pull the trigger. Then he suggested I come take a ride in the new M3/M4 and see if the smaller platform would better fit my needs. So I went in for a test drive.
Needless to say, he was spot on. The car was essentially perfect, and I put him to the task of finding mine right away. We discussed several options on the car, and he even had me rethink some of the more expensive options I wanted (my experience has a dealer doing the OPPOSITE, and stacking all the options they can sell) before committing.
James was instrumental in locating and delivering to me the EXACT configuration I was looking for, and put together a lease deal that made the transition from my previous BMW virtually seamless, financially speaking.
I just took delivery a couple of weeks ago. Because I don't live in Virginia, I received the car at my home in New Orleans. James was in contact through the process. He spoke to me several times post-delivery and was instrumental in helping me understand the myriad features in my new car. And so far, the experience has been fantastic!
Thanks, JD, and BMW of Fairfax!
5 Stars - I had a wonderful experience at BMW in Fairfax. The personal service I received from Tommy Luk and Andrew Caprio was flawless. I appreciated how they guided me through the important process of purchasing a vehicle which I love love love!
It is a place like this that makes it a truly enjoyable experience.
I 110% recommend that if your looking to purchase a BMW to go here!!
1 Stars - Horrible sales staff. Management is decent. But the sales person I had was arrogant and condescending. Just the worst. Absolutely makes customers feel like crap!
Passport BMW, BMW Rockville, BMW Sterling are better bets if you want a good deal and quality customer service. Stay away from this absolutely putrid dealership unless you want to be treated like you are "beneath" them.
BMW of Fairfax Service Center
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Last updated 16-Mar-2015
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