5208 Jefferson Davis Highway, Fredericksburg, VA 22408, United States
Showing 5 reviews out of 6 total
Mike Danaher made the used car shopping experience one to remember in positive light. In my email conversations, he did not patronize or force a sale. He provided the info I requested in a concise manner. The time we spent waiting for the car to be cleaned and filled with gas was not wasted. Mike demonstrated his knowledge of the cars he sells by going over the details of ownership and use that helpful salesman should. This experience was not what my wife and I expected. Thank you Mike for being who you are and thank you Mr. Britt for empowering your staff to be the unexpected positive experience.
These clowns actually thought that I would pay $70 for an oil change. I will never, ever bring my vehicle to this place for service. I will drive way out of my way to go to another dealership.
A Google User
Vickie Bounds has excellent personal skills and is client oriented. The service dept is on top of its game. I find comfort in going to a dealership who provides excellent customer skills, prompt service and a friendly smile when I walk in the door. We have had quite a few trips to Bill Britt Mazda this month for several of our vehicles and can't say enough great things about the sales staff, service staff, even the customers in the showroom say hello. Vickie Bounds goes above and beyond in the service dept and is a welcomed change there!
I also can't say enough about the sales team who always go out of there way to say hello when just going in for service visits.
With folks like Vickie, Mike, Kirk, Andy and others, Bill Britt will continue to be the dealership we go to!!
A Google User
We purchased a new mazda 5 from this dealer and received excellent service as well a fair price for the car. I would recommend this dealer to anyone interested in purchasing a car. We spoke with Don, and he did everything possible to make us happy.
A Google User
Our family has used Bill Britt, specifically Rich Tippey for years...buying about to 11 cars from him. Now our adult children are buying from him!
1609 Dixon Street, Fredericksburg, VA 22401, United States
Showing 2 reviews out of 2 total
Best car buying experience I've ever had! Kash helped me find the car I was looking for. It has been 2 years since I bought the car and it has not had any problems. I would definitely recommend this dealership to anyone looking for a car that appreciates great customer service and reliability.
I bought the car from them on 6-7-2014 and they were very smooth as most used car salesmen are. The problem occured upon driving the car home and the engine light had come on. upon calling them they said just put some premium gas in it and it will go away. I knew better that that and had my mechanic check the car, while putting my check on hold to them. Come to find out they had reset the engine light and the car needed a new muffler, catalytic converter and oxygen sensor for a total of $850?? After a lot of back and forth, they agreed to pay half. On 6-15-2014 they met me and I gave them the bank check for the car and asked for the title. They said it would be mailed to me once the checks cleared. The check cleared on 6-18-2014. On 6-26-2014 I did not have the Title and called them. In a rushed voice he said I would have it the next Mon. 6-30-2014. It did not come and has not come as of this date 7-8-2014. I put a call in and left a message today. They seem to be very shady and I would not buy another car from them. As a matter of fact, if I don't hear from them by tomorrow, I will be calling the Fredericksburg Sheriffs dept.