1351 South Rapids Road, Manitowoc, WI 54220, United States
Showing 4 reviews out of 4 total
5 Stars - Paul has repeatedly beat prices of other shops. Service is great, prices are great! My go to shop.
5 Stars - Paul and his staff are top notch and go above and beyond to keep my son on the track week in and week out. They are always good on their word!
5 Stars - Paul and his staff saved my annual bike trip with the boys. We were 1/3 of the way into our trip when my chain on my Kawasaki Ninja 650 gave out. Paul went out of his way to get my bike in and services with a new chain so our trip could continue. He charged a fair price, and provided great service.
It's nice to be able to still have "small" shops like Paul's as the big places don't seem to have the customer first. The store has a nice selection of Honda's and Suzuki's and a good selection of parts and accessories.
If you're in the area during your travels, stop by and check out the store.
A Google User
5 Stars - Real friendly service.. good prices... Good work.
2329 North Rapids Road, Manitowoc, WI 54220, United States
Showing 2 reviews out of 2 total
5 Stars - Stop there every so often for routine maintenance, always finds time for their customers. Jim and Dave are always friendly and happy to help. Bought my first car from them and intend to also buy my last car from Dave's Auto.
A Google User
1 Stars - I purchased a used vehicle from Dave's Auto in March 2011 with 62,000 miles on it. During the transaction my dad noticed the brakes were making noise and mentioned it to Jim (the person running the shop while Dave is out of sick leave). Jim agreed to fix the brakes. After I signed the deal for the car I called Jim to verify that the brakes would be fixed and he said "already did it". When driving off the lot I noticed the brakes squeaking but thought it was the newness of the pads/drums. Within a week my dad wanted to take a look at the car to change fluids, spark plugs, etc. customary for a 62,000 mile check-up. When he removed the tires he realized that one of the back brakes was completely rusted over and non-functioning and the other was in very poor rusted condition. He spent several hours and a good amount of money replacing both back brakes. This morning he left Jim a voicemail and Jim phoned me to see what the problem was. I explained that we were both given the impression that the brakes were taken care of when in fact they were not. He said he took the wheels off, saw the rust in the drums, cleaned it off and put it back together. He also thought that if I heard noise leaving the lot, I should have brought the car back. Clearly we had a miscommunication about what "fixing the brakes" means. He did not spend any money on the brakes and did very little to ensure my safety driving away from his lot. I am wondering if he would let his daughter drive off the lot in that car with those brakes? If he wasn't going to fix the brakes, he shouldn't have agreed to and he shouldn't have lead us to believe he did. I feel very fortunate that I had someone to look at the car so quickly after purchasing it or I would still be driving around with only 3 brakes and who knows at what point I would have been on the highway with no rear braking ability at all? I would not recommend Dave's Auto and will never purchase from there again.